Customer service
Track your order
Enter the tracking number from your shipping confirmation email. NANI pulls the carrier's own latest scans — nothing is estimated or invented.
Check your email
Your shipping confirmation carries the tracking number. Check spam if it's missing.
Nothing moving yet?
Carriers can take 24–48 hours to record a first scan. After that, updates arrive daily.
Prefer to ask?
Open the Support chat and Amara will look up the parcel with you, right here.
